| Unit Code | Unit Name |
| BSBCMM401 | Make a presentation |
| BSBEBU401 | Review and maintain a website |
| BSBITA401 | Design databases |
| SIRXICT001A | Operate retail technology |
| SIRXIND101 | Work effectively in a customer service environment |
| SIRXCLM101 | Organise and maintain work areas |
| SIRXCOM101 | Communicate in the workplace to support team and customer outcomes |
| SIRXRSK201 | Minimise loss |
| SIRXWHS101 | Apply safe work practices |
| BSBWHS201 | Contribute to health and safety of self and others |
| BSBSUS201 | Participate in environmentally sustainable work practices |
| BSBIND201 | Work effectively in a business environment |
| BSBWOR202 | Organise and complete daily work activities |
| BSBINN201 | Contribute to workplace innovation |
| BSBWOR204 | Use business technology |
| BSBWOR203 | Work effectively with others |
| BSBITU307 | Develop keyboarding speed and accuracy |
| ICTWEB201 | Use social media tools for collaboration and engagement |
| BSBCUS301 | Deliver and monitor a service to customers |
| BSBITU305 | Conduct online transactions |
| BSBWOR301 | Organise personal work priorities and development |
| BSBWRT301 | Write simple documents |
| BSBINM303 | Handle receipt and despatch of information |
| BSBITU303 | Design and produce text documents |
| BSBITU304 | Produce spreadsheets |
| BSBITU306 | Design and produce business documents |
| BSBLEG305 | Use legal terminology in order to carry out tasks |
| BSBADM307 | Organise schedules |
| BSBADM311 | Maintain business resources |
| BSBFLM303 | Contribute to effective workplace relationships |
| BSBFLM305 | Support operational plan |
| BSBFLM306 | Provide workplace information and resourcing plans |
| BSBITU309 | Produce desktop published documents |
| BSBRKG304 | Maintain business records |
| BSBSUS401 | Implement and monitor environmentally sustainable work practices |
| BSBIPR301 | Comply with organisational requirements for protection and use of intellectual property |
| BSBCMM301 | Process customer complaints |
| BSBWHS302 | Apply knowledge of WHS legislation in the workplace |
| BSBFLM309 | Support continuous improvement systems and processes |
| BSBFLM311 | Support a workplace learning environment |
| BSBFIA301 | Maintain financial records |
| BSBINM302 | Utilise a knowledge management system |
| BSBMKG414 | Undertake marketing activities |
| BSBITU301 | Create and use databases |
| BSBINM301 | Organise workplace information |
| BSBMED401 | Manage patient recordkeeping system |
| BSBDIV301 | Work effectively with diversity |
| BSBITU302 | Create electronic presentations |
| BSBPRO301 | Recommend products and services |
| BSBFIA302 | Process payroll |
| BSBFIA303 | Process accounts payable and receivable |
| BSBFIA304 | Maintain a general ledger |
| BSBADM302 | Produce texts from notes |
| BSBADM303 | Produce texts from audio transcription |
| BSBADM405 | Organise meetings |
| BSBFLM312 | Contribute to team effectiveness |
| BSBRSK401 | Identify risk and apply risk management processes |
| BSBCUE309 | Develop product and service knowledge for customer engagement operation |
| CUADIG301 | Prepare video assets |
| CUADIG304 | Create visual design components |
| SIRRFSA302 | Monitor food safety program |
| BSBINN301 | Promote innovation in a team environment |
| SIRRFSA001 | Handle food safely in a retail environment |
| BSBPUR301 | Purchase goods and services |
| SIRRINV001 | Receive and handle retail stock |
| SIRXRSK002 | Maintain store security |
| SIRXCEG003 | Build customer relationships and loyalty |
| SITXFSA002 | Participate in safe food handling practices |
| CHCLEG001 | Work legally and ethically |
| HLTWHS001 | Participate in workplace health and safety |
| BSBITU203 | Communicate Electronically |
| BSBFIA412 | Report on financial activity |
| BSBITU312 | Create electronic presentations |
| BSBITU314 | Design and produce spreadsheets |
| BSBITU313 | Design and produce digital text documents |
| BSBITU315 | Purchase goods and services online |
| BSBITU311 | Use simple relational databases |