BSB20115 Certificate II in Business

Course Information: BSB20115 Certificate II in Business or qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision and aim to assist in improving overall business operations. No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Nominal Hours: 955
Part Time Duration: 24 months
Full Time Duration: 12 months
Minimum Units: 12
Select Stream:

Unit CodeUnit Name
ICTICT203Operate application software packages
ICTICT211Identify and use basic current industry specific technologies
SIRXIND003Organise personal work requirements
SIRXWHS002Contribute to workplace health and safety
BSBITU211Produce digital text documents
SITXCOM002Show social and cultural sensitivity
ICTICT202Work and communicate effectively in an ICT environment
BSBSUS201Participate in environmentally sustainable work practices
BSBIND201Work effectively in a business environment
BSBWOR202Organise and complete daily work activities
BSBWHS201Contribute to health and safety of self and others
BSBINN201Contribute to workplace innovation
BSBWOR204Use business technology
BSBCUS201Deliver a service to customers
BSBITU307Develop keyboarding speed and accuracy
BSBWOR203Work effectively with others
BSBCMM201Communicate in the workplace
ICTICT204Operate a digital media technology package
ICTWEB201Use social media tools for collaboration and engagement

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